These terms and conditions govern the provision of the Triumph Adventure Experience, which includes off-road routes, off-road training, and train & ride services (hereinafter referred to as the “experience”).
Please read these terms carefully before submitting your booking. These terms explain who we are, how we will provide the experience, how changes or cancellations may be made, what to do if there is an issue, and other important details. If you believe there is a mistake in these terms, please contact us.
The experience is provided by Triumph Adventure Experience Spain (Alpha Bootis, S.L.), a company registered in Spain with registration number B87717054. Our registered office is located at Calle Reserva, 16, 29130 Alhaurín de la Torre, Málaga, Spain. The sale of the experience may be made directly by us or through ALPHA BOOTIS SL or any other intermediary.
You can reach us by phone at +34 679 50 81 50 or by email at info@triumphadventure.es.
If we need to contact you, we will do so by phone, email, or WhatsApp using the details you provide.
References to “writing” or “written” in these terms include electronic communication, such as emails and WhatsApp messages.
When you book through our website www.triumphadventure.es, we will confirm your booking via email, creating a contract between you and us. If your booking is made by phone, we will email you a confirmation receipt, a copy of these terms, and our data privacy notice.
If we are unable to confirm your booking (e.g., due to unavailability), we will notify you and offer alternative dates or refund any payments made.
We are legally required to provide certain key information before forming a contract. This information forms part of our agreement and will be communicated via email. If changes are needed after the contract is formed, we will seek your approval.
If you need to modify your booking, please contact us. We will let you know if the changes are possible and inform you of any price or scheduling implications. If the proposed changes are unacceptable to you, you may cancel the contract as per Clause 7.
We may make minor changes to your booking or the experience to:
We will provide the experience on the date confirmed in your booking email. However, the experience may need to be rescheduled due to:
If an event outside our control delays or cancels the experience:
If rescheduling within one year is not possible, you are entitled to a full refund for any undelivered services.
Participants must comply with all safety instructions and bring or rent appropriate equipment as outlined in Clause 15. Participants also confirm they meet all licensing and age requirements.
If we must cancel the experience for reasons beyond our control (e.g., causes explained in clause 6.1), you may reschedule the same service at no additional cost, subject to availability.
To reschedule, please contact us. You must reschedule within one (1) year of the original booking date. Failure to reschedule within this timeframe results in forfeiture of your booking without a refund.
If you cancel for personal reasons:
We strongly advise obtaining cancellation insurance to cover unforeseen circumstances, such as illness or work commitments.
To cancel your contract, please contact us via phone at +34 679 50 81 50 or email us at info@triumphadventure.es. Provide your name, address, booking details, and contact information.
We may terminate the contract if you fail to make payments on time and do not rectify the situation within seven (7) days of receiving a reminder.
If we decide to cease offering the experience, we will contact you, and you will be entitled to a refund for any services not provided.
If you encounter any issues or have complaints regarding the experience, please contact us as soon as possible. You can reach us by phone at +34 679 50 81 50 or email us at info@triumphadventure.es.
The total price, including taxes, is displayed on our website at the time of booking. Payments are securely processed online.
We are liable for losses directly caused by our failure to provide the experience with reasonable care and skill, but not for indirect or consequential losses (e.g., lost profits).
We process personal data solely for booking, communication, and safety purposes. We will not share your information with third parties unless required by law. For more information, see our Data Privacy Notice.
You acknowledge that motorsports are inherently dangerous, and you assume responsibility for adhering to all safety guidelines, including wearing appropriate equipment.
If a dispute arises, we encourage you to contact
Triumph Adventure Experience Spain
Company Name: ALPHA BOOTIS S.L.U.
NIF: B87717054
Address: C/Reserva 51, 29130, Alhaurín de la Torre, Málaga, Spain
By making a booking, you (the customer) confirm that you have read, understood, and agreed to the following terms and conditions.
Incorrect Fuel: If the customer uses a type of fuel different from what is specified for the motorcycle (e.g., diesel instead of petrol 95), it may cause significant damage to the engine and other vehicle systems. In this case:
It is essential to ensure the correct fuel is used at all times.
Late Returns:
To rent a motorcycle, you must provide:
The customer agrees to:
The insurance covers damage to the motorcycle but excludes:
Note: Special offers and promotions are non-refundable.
For any questions or issues:
Triumph Adventure Experience Spain®
(License Number: AV-MA-01929)
Calle Reserva 16, 29130 Alhaurín de la Torre, Málaga, Spain
Tax ID (NIF): B87717054
Edition Date: May 1, 2024
Validity: Until December 31, 2025
Contract Clauses
This contract establishes the rights and obligations between ALPHA BOOTIS S.L., hereinafter referred to as “the Organization,” and the client, regarding the provision of combined travel services, specifically the TRIUMPH RED DESERT OFF-ROAD TOUR. This contract adheres to Royal Legislative Decree 1/2007, European Union regulations on combined travel, and applicable local laws.
The information provided to the client prior to signing this contract, including the program/offer and associated brochure, forms an integral part of the agreement. The client confirms they have read and understood all the provided information.
The trip price includes:
Exclusions:
Clients with Own Motorcycles:
Clients with Rental Motorcycles:
Mandatory Equipment:
The TRIUMPH RED DESERT OFF-ROAD TOUR itinerary includes:
Modifications:
The Organization reserves the right to alter itineraries, schedules, or accommodations without prior notice, provided such changes do not significantly affect the trip’s content. No refunds will be granted except in cases where substitute services are of lower quality.
Price Revisions:
Prices may be adjusted due to:
a) Changes in fuel or transportation costs.
b) Taxes, fees, or tourism-related charges.
c) Currency exchange rates.
If the price increase exceeds 8%, the client may cancel the contract without penalty.
Payment Terms:
By the Client:
By the Organization:
The Organization may cancel the trip due to:
a) Fewer than 10 participants.
b) Unavoidable and extraordinary circumstances.
In such cases, all amounts paid will be refunded in full.
Prohibited:
The Organization is responsible for:
Exclusions:
In compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018, personal data provided will be used solely for trip management. The client may exercise their rights to access, rectify, or oppose data use by emailing info@triumphadventure.es.
In the event of disputes arising from this contract, parties agree to submit to the courts of Málaga, unless the client resides outside Spain and opts for the courts of their domicile.
Client’s Signature: ___________________________
Representative’s Signature (Triumph Adventure Experience Spain®): ___________________________
This contract has been drafted to protect the rights and responsibilities of both parties
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