Our entire fleet is Triumph branded and we have current and new models available: Tiger 900 GT pro, 900 Rally, 1200 GT pro, Tiger 660 and exceptionally models such as Scrambler 400X AND 1200XE. We may launch different models and you will be able to see this by doing a search or checking a quote in our booking system.
We usually have a fleet where we have two-year-old models, but our bikes are usually no more than 6 or 7 months old or 18,000 kilometres.
What are the requirements for renting a motorbike?
In the case of larger displacement motorbikes (Tiger 900/1200 and scrambler 1200) you must meet the following requirements:
In the case of smaller displacement motorbikes (Tiger 660 & scrambler 400) you must meet the following requirements:
Only the driver indicated in the contract. There is no option for additional drivers.
Customers from the European Union will have to prove:
Customers from outside the European Union must provide proof of:
Rental motorbikes are for road use only and cannot be used for off-road activities. The insurance does not cover off-road driving and participation in off-road activities. This may result in a direct fine by the forestry agents and also any personal incidents and incidents with other drivers would not be covered, being the client the only responsible for the possible consequences.
You can travel to Spain and Portugal
If you are interested in travelling to Europe, you should consult directly with the customer service: limit of kilometres and conditions (price, insurance, etc).
If you are interested in travelling to Morocco, the conditions are as follows:
At our rental point in Malaga, you can book any day of the year and the minimum rental period is 24 hours from the first day at the selected time until the next day at the same time and so on.
At our rental point in Barcelona, you can book except Saturday and Sunday. You can book from Monday to Friday without any problem. Friday rentals must be made until Monday morning.
We have the following extras available for you to book directly through our website:
COMPLETE EQUIPMENT
Helmet, gloves, jacket, trousers and boots. We recommend that you reserve these at the time of purchase or in advance of your booking as we have limited stock.
Currently we only have equipment available at our rental point in Malaga.
If you are interested in renting in Barcelona, please email us (info@triumphadventure.es) at least 15-10 days in advance of your rental date (subject to availability).
CONSIGNA
For a small fee, you can leave your belongings (suitcases, bags, etc.) in our facilities until your return. Don’t worry, we have security cameras and alarms.
OTHER EXTRAS
Mobile phone holder, USB adapter (only for older bikes or certain models), nets to hold your bag or rucksack, intercoms, etc.
If you are interested in a specific extra, please contact our customer service team.
At the moment deliveries and returns have to be made at the same point. If you are interested in picking up at one point and dropping off at another, please send us an email to info@triumphadventure.es with your request and we will let you know if it is possible and give you a quote.
During your rental, various situations may arise. Below, we outline how to handle them:
In the rare event of a mechanical issue, please:
We will work with you to find the most suitable solution.
At the start of your rental, we always offer a detailed explanation of how the selected model works.
If you have any questions during the rental, please contact our Customer Service Team via WhatsApp for immediate support.
Accidents can be complex, and it’s important to act appropriately depending on the situation:
3.1 Accident Without Personal or Third-Party Damage
If you are involved in an accident where:
3.2 Accident With Personal Injury
If you are involved in an accident and sustain injuries:
3.3 Accident Involving Another Vehicle
If the accident involves another vehicle, regardless of whether there are damages:
Contact Information
For all issues during your rental, please contact:
You only have to make the reservation on our website indicating the driver’s details, your email and indicating your details as the buyer. This way the person will come to our facilities without knowing that this is their birthday present. If you want us to do something specific, send us an email to info@triumphadventure.es
If cancellation is received more than 30 days before the start of the rental period, 50% of the payment will be refunded; 30 to 16 days before the start of the rental period 20% of the total rental amount will be refunded, 15 days or less before the start of the rental period 0% will be refunded.
It is possible to change the dates of the rental period only once with a surcharge. You must give at least five working days’ notice of the change, providing the new rental days which must be within 12 months of the original dates, subject to our availability calendar.
THE SURCHARGE FOR CHANGE OF DATES IS 20% OF THE ORIGINAL RENTAL COST WITH A MINIMUM OF 100EUROS. If we have availability on the new requested booking date, your change request is subject to our cancellation policy.
In the case of one-off offers offered to the client, these are non-refundable.
In case of COVID-19 no refund will be made and no voucher will be issued for later use. Cancellation terms and conditions shall apply at all times.
It is recommended that cancellation insurance be taken out to cover cancellation costs due to illness, COVID-19, force majeure, etc.
Click on the link below https://triumphadventure.es/en/motorcycle-rental/ or go to the top menu and click on “MOTORCYCLE RENTAL”.
A search engine will appear where you will have to select:
Subsequently, all the models available on the selected dates will appear and you will be able to choose:
Once you have decided on the rate, click on “SELECT”. On the next screen you will see the rental summary but you will still be able to choose:
If you go further down you will be able to continue the booking as follows:
Once you have these details, go to the top right and click on “BOOK NOW”.
In the next step you will see the final summary of your booking (check it) and click on “GO TO PAYMENT”.
At the bottom you will see where “ADD CARD” and if you have a discount coupon, you must enter it in the place provided not forgetting to click on “ACTIVATE”.
If you are performing a search and have started a booking, please do not open any more pages within the browser. This will result in a new bike being blocked each time until there is no availability.
Sessions for each booking remain active and lock each selected model for around 10 minutes.
If you have any problems, please contact customer service by WhatsApp on +34 679 50 81 50.
Here are the most common problems when making a booking
In order for the booking and delivery process to run smoothly, it is essential that the following information is correctly entered in the booking form:
If a user wants to make a reservation for several customers, he/she must fill in the requested details of the driver and then your details as the buyer. If the user makes all the bookings with your user name, he/she must send an email to info@triumphadventure.es indicating the details of each client and the motorbike booked for each of them.
If the user is the final customer, the data entered must be the following:
– We recommend that each client makes their reservation to specify their personal details.
To deliver your motorbike we will follow the following process:
– The delivery of the motorbike will be made at the time indicated on the motorbike or 30 minutes before. The system does not allow delivery before that time.
– On arrival at the premises we will ask you for the following documents:
– Once we have the documents, we will go to our application and register the documents and the details of the motorbike (km, fuel, pick-up place and photos).
– The customer will sign the contract which will be sent to him by e-mail. If you don’t receive it, you should let us know so that we can send it to you by WhatsApp.
– If you need any extra at the pick-up, please let us know when you arrive at our offices to check availability and budget.
Several situations can occur during your rental:
Breakdown. Exceptionally, a breakdown may occur. In this case, please stop in the shade, if possible, switch off the engine for a few minutes and contact our customer service by WhatsApp (+34 679 508 150) so that we can find the most appropriate solution.
Doubts about the handling. At the beginning of the rental, we always offer to show you how to operate the selected model so that you do not have any problems. If during the rental you have any doubts about the use of the vehicle, you can contact our customer service via WhatsApp so that we can help you.
ACCIDENT. This is the most complex situation in which you can find yourself and we indicate how to act here below:
You will need to contact customer service and send photos.
– If the motorbike is working and there is no serious damage, you can continue with the motorbike.
– If the motorbike does not work, let us know and we will send a tow truck to pick it up.
– In this case you should call the emergency number 112 and the police will make a report and contact the insurance company. If possible, the client should contact us to let us know the current situation in which he/she finds himself/herself.
– They should contact the emergency telephone number 112 and contact us.
– A report should be made between the parties or the police should make a report.
– If the driver is OK, you should contact customer service and we will arrange for the tow truck to be dispatched.
The client must return the motorbike at the time indicated in the reservation or within the established timetable from Monday to Friday.
In the case of Saturday afternoons and Sundays, the return will be exclusively at the time indicated in the reservation. If you want the return at another time, you must contact us by WhatsApp (+34679508150) at least 2 hours before the booking and we will let you know if it is possible at the time you request.
When the customer returns the bike, the process will be as follows:
– On arrival, the customer must remove their belongings from the panniers of the motorbikes if they have used them.
– Our staff will close the rental by checking the following beforehand
– If the motorbike is returned later, if the mileage is higher than the established mileage or if the fuel tank is returned with a lower level of fuel, a surcharge will be made on your card (outside of the excess).
– If there is damage to the motorbike, the excess will be blocked according to the contracted insurance, a damage assessment will be carried out by the experts and the value of the damage will be indicated to you afterwards.
– If any damage has occurred during the rental period, please inform us as failure to report such damage will result in the full amount of the deposit being charged.
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