{"id":13964,"date":"2024-07-23T16:29:48","date_gmt":"2024-07-23T14:29:48","guid":{"rendered":"https:\/\/triumphadventure.es\/?page_id=13964"},"modified":"2026-10-26T09:47:49","modified_gmt":"2026-10-26T08:47:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/triumphadventure.es\/en\/motorcycle-rental\/faq\/","title":{"rendered":"Motorcycle Rental FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13964\" class=\"elementor elementor-13964 elementor-13621\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62375a1 e-con e-atomic-element e-flexbox-base e-default-div e-f8190b2 \" data-id=\"62375a1\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"62375a1\" data-e-type=\"e-flexbox\" data-id=\"62375a1\">\n    <div class=\"elementor-element elementor-element-17d28d2 e-flex e-con-boxed e-con e-parent\" data-id=\"17d28d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d18fd0 elementor-widget elementor-widget-html\" data-id=\"9d18fd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- Motorcycle rental FAQs \u00b7 Triumph Adventure Experience. Paste the full block into an Elementor HTML widget. -->\r\n\r\n<section class=\"ta-faq-wrap\" lang=\"en\" aria-label=\"Frequently asked questions about Triumph motorcycle rental\">\r\n\r\n  <div class=\"ta-faq-hero\">\r\n    <p class=\"ta-faq-eyebrow\">Help centre \u00b7 Motorcycle rental in M\u00e1laga<\/p>\r\n    <h1 class=\"ta-faq-h1\">Triumph Motorcycle Rental: Frequently Asked Questions<\/h1>\r\n    <p class=\"ta-faq-sub\">Everything you need to know before booking your Triumph in M\u00e1laga. From \u20ac85\/day \u00b7 No deposit \u00b7 24-hour assistance.<\/p>\r\n    <div class=\"ta-faq-pills\">\r\n      <span class=\"ta-pill\">\ud83d\udccd Alhaur\u00edn de la Torre, M\u00e1laga<\/span>\r\n      <span class=\"ta-pill\">\ud83d\udcb6 From \u20ac85\/day<\/span>\r\n      <span class=\"ta-pill\">\u2705 No deposit<\/span>\r\n      <span class=\"ta-pill\">\ud83c\udfcd\ufe0f 100% Triumph fleet<\/span>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"ta-faq-cats\" role=\"tablist\" aria-label=\"Filter questions by category\">\r\n    <button class=\"ta-cat ta-cat--on\" data-cat=\"all\" role=\"tab\" aria-selected=\"true\">All<\/button>\r\n    <button class=\"ta-cat\" data-cat=\"general\" role=\"tab\" aria-selected=\"false\">General<\/button>\r\n    <button class=\"ta-cat\" data-cat=\"requisitos\" role=\"tab\" aria-selected=\"false\">Requirements<\/button>\r\n    <button class=\"ta-cat\" data-cat=\"reserva\" role=\"tab\" aria-selected=\"false\">Booking and payment<\/button>\r\n    <button class=\"ta-cat\" data-cat=\"durante\" role=\"tab\" aria-selected=\"false\">During your rental<\/button>\r\n    <button class=\"ta-cat\" data-cat=\"devolucion\" role=\"tab\" aria-selected=\"false\">Returning the motorcycle<\/button>\r\n  <\/div>\r\n\r\n  <div class=\"ta-faq-list\" id=\"ta-faq-list\" role=\"list\"><\/div>\r\n\r\n  <div class=\"ta-faq-cta\">\r\n    <div class=\"ta-faq-cta-text\">\r\n      <h3 class=\"ta-faq-cta-title\">Cannot find what you are looking for?<\/h3>\r\n      <p class=\"ta-faq-cta-sub\">Our team replies within minutes. We are based in Alhaur\u00edn de la Torre, M\u00e1laga.<\/p>\r\n    <\/div>\r\n    <div class=\"ta-faq-cta-btns\">\r\n      <a class=\"ta-btn-wa\" href=\"https:\/\/wa.me\/message\/7YENVIA4POJ3M1\" target=\"_blank\" rel=\"noopener\">\r\n        <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"currentColor\" aria-hidden=\"true\"><path d=\"M17.472 14.382c-.297-.149-1.758-.867-2.03-.967-.273-.099-.471-.148-.67.15-.197.297-.767.966-.94 1.164-.173.199-.347.223-.644.075-.297-.15-1.255-.463-2.39-1.475-.883-.788-1.48-1.761-1.653-2.059-.173-.297-.018-.458.13-.606.134-.133.298-.347.446-.52.149-.174.198-.298.298-.497.099-.198.05-.371-.025-.52-.075-.149-.669-1.612-.916-2.207-.242-.579-.487-.5-.669-.51-.173-.008-.371-.01-.57-.01-.198 0-.52.074-.792.372-.272.297-1.04 1.016-1.04 2.479 0 1.462 1.065 2.875 1.213 3.074.149.198 2.096 3.2 5.077 4.487.709.306 1.262.489 1.694.625.712.227 1.36.195 1.871.118.571-.085 1.758-.719 2.006-1.413.248-.694.248-1.289.173-1.413-.074-.124-.272-.198-.57-.347z\"\/><path d=\"M12 0C5.373 0 0 5.373 0 12c0 2.127.558 4.126 1.534 5.856L.057 23.625a.75.75 0 00.918.918l5.771-1.476A11.952 11.952 0 0012 24c6.627 0 12-5.373 12-12S18.627 0 12 0zm0 21.75a9.713 9.713 0 01-4.953-1.356l-.355-.211-3.683.942.962-3.58-.232-.368A9.713 9.713 0 012.25 12C2.25 6.615 6.615 2.25 12 2.25S21.75 6.615 21.75 12 17.385 21.75 12 21.75z\"\/><\/svg>\r\n        WhatsApp\r\n      <\/a>\r\n      <a class=\"ta-btn-email\" href=\"mailto:info@triumphadventure.es\">\r\n        <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/><polyline points=\"22,6 12,13 2,6\"\/><\/svg>\r\n        info@triumphadventure.es\r\n      <\/a>\r\n    <\/div>\r\n  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li{margin-bottom:5px}\r\n.ta-faq-answer-inner strong{color:#1a1a1a}\r\n.ta-faq-answer-inner a{color:#CE192D;text-decoration:none}\r\n.ta-faq-answer-inner a:hover{text-decoration:underline}\r\n.ta-table{width:100%;border-collapse:collapse;font-size:13px;margin:.75rem 0}\r\n.ta-table th{text-align:left;background:#f7f7f7;color:#555;font-weight:600;padding:8px 10px;border-bottom:1px solid #e8e8e8}\r\n.ta-table td{padding:8px 10px;border-bottom:1px solid #f0f0f0;color:#333}\r\n.ta-table tr:last-child td{border-bottom:none}\r\n.ta-faq-cta{background:#f7f4f2;border-radius:12px;padding:1.5rem 1.75rem;display:flex;align-items:center;justify-content:space-between;gap:1rem;flex-wrap:wrap;margin-top:1.75rem;border:1px solid #e5e0dc}\r\n.ta-faq-cta-title{font-size:16px;font-weight:700;color:#1a1a1a;margin:0 0 4px}\r\n.ta-faq-cta-sub{font-size:13px;color:#666;margin:0}\r\n.ta-faq-cta-btns{display:flex;gap:10px;flex-wrap:wrap;align-items:center}\r\n.ta-btn-wa{display:inline-flex;align-items:center;gap:7px;background:#25D366;color:#fff !important;text-decoration:none !important;padding:10px 18px;border-radius:22px;font-size:13px;font-weight:600;font-family:inherit;transition:background .15s}\r\n.ta-btn-wa:hover{background:#1db954}\r\n.ta-btn-email{display:inline-flex;align-items:center;gap:7px;border:1px solid #ccc;background:#fff;color:#333 !important;text-decoration:none !important;padding:10px 18px;border-radius:22px;font-size:13px;font-weight:600;font-family:inherit;transition:all .15s}\r\n.ta-btn-email:hover{border-color:#8F111F;color:#8F111F !important}\r\n@media(max-width:600px){\r\n  .ta-faq-hero{padding:1.75rem 1.25rem}\r\n  .ta-faq-h1{font-size:20px}\r\n  .ta-faq-cta{flex-direction:column;align-items:flex-start}\r\n  .ta-faq-q-text{font-size:14px}\r\n}\r\n<\/style>\r\n\r\n<script>\r\n(function(){\r\n  var faqs=[\r\n  {\r\n    \"cat\": \"general\",\r\n    \"q\": \"How much does it cost to rent a Triumph motorcycle?\",\r\n    \"a\": \"Prices start from <strong>\u20ac85 per day<\/strong>, depending on the model and rental duration. Check current rates and real-time availability on <a href=\\\"https:\/\/triumphadventure.es\/en\/motorcycle-rental\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">our motorcycle rental page<\/a>. Book more than 15 days in advance to access early-booking prices that are 2\u20133% lower.\"\r\n  },\r\n  {\r\n    \"cat\": \"general\",\r\n    \"q\": \"Where are you located?\",\r\n    \"a\": \"Our main rental location is at:<br><br><strong>Calle Reserva 16, 29130 Alhaur\u00edn de la Torre, M\u00e1laga.<\/strong><br><br>We also have a rental location in <strong>Barcelona<\/strong> (available Monday to Friday; Friday rentals must be returned on Monday morning).\"\r\n  },\r\n  {\r\n    \"cat\": \"general\",\r\n    \"q\": \"Is a deposit or security deposit required?\",\r\n    \"a\": \"<strong>No<\/strong>. We do not charge an upfront deposit. At the start of the rental, we simply register your credit card to cover the insurance excess in the event of damage. No charge is made at that time.\"\r\n  },\r\n  {\r\n    \"cat\": \"general\",\r\n    \"q\": \"Which Triumph motorcycles can I rent?\",\r\n    \"a\": \"Our entire fleet consists of Triumph motorcycles. Models include:<ul><li>Tiger 900 GT Pro and Rally Pro<\/li><li>Tiger 1200 GT Pro and Rally Pro<\/li><li>Tiger Sport 660<\/li><li>Speed 400 and Scrambler 400 X<\/li><li>Scrambler 1200 XE<\/li><\/ul>Our fleet is continually renewed: our bikes are generally no more than 6\u20137 months old or have covered no more than 18,000 km.\"\r\n  },\r\n  {\r\n    \"cat\": \"general\",\r\n    \"q\": \"What is included in the rental?\",\r\n    \"a\": \"All our rentals include:<ul><li><strong>Mileage:<\/strong> 300 km\/day for rentals of up to 6 days; unlimited from 7 days onwards<\/li><li>Comprehensive motorcycle insurance with a \u20ac1,200 excess<\/li><li>Top box and side panniers<\/li><li>24-hour roadside assistance<\/li><\/ul>\"\r\n  },\r\n  {\r\n    \"cat\": \"general\",\r\n    \"q\": \"What is not included in the rental?\",\r\n    \"a\": \"The following are not included:<ul><li>Additional mileage: <strong>\u20ac0.36\/km<\/strong><\/li><li>Premium insurance (reduces the excess to \u20ac300\u2013\u20ac500 depending on the model): <strong>\u20ac20 per motorcycle per day<\/strong><\/li><li>95-octane petrol<\/li><li>Tolls, fines and parking<\/li><li>Optional extras (riding gear, luggage storage, phone mount, intercoms, etc.)<\/li><\/ul>\"\r\n  },\r\n  {\r\n    \"cat\": \"general\",\r\n    \"q\": \"Which optional extras can I book?\",\r\n    \"a\": \"We offer:<ul><li><strong>Full riding gear<\/strong>: helmet, gloves, jacket, trousers and boots (in M\u00e1laga; for Barcelona, request 10\u201315 days in advance)<\/li><li><strong>Luggage storage<\/strong>: leave your bags at our premises<\/li><li>Phone mounts, USB adapters, luggage nets and intercoms<\/li><\/ul>\"\r\n  },\r\n  {\r\n    \"cat\": \"general\",\r\n    \"q\": \"When can I rent, and what is the minimum rental period?\",\r\n    \"a\": \"In <strong>M\u00e1laga<\/strong>, you can book any day of the year. The minimum rental period is <strong>24 hours<\/strong>.<br><br>In <strong>Barcelona<\/strong>, rentals are available Monday to Friday. Friday rentals must be returned on Monday morning.\"\r\n  },\r\n  {\r\n    \"cat\": \"general\",\r\n    \"q\": \"Where can I travel with the rental motorcycle?\",\r\n    \"a\": \"You can ride freely within <strong>Spain and Portugal<\/strong>.<br><br>For <strong>Europe<\/strong>, check the conditions and mileage limits with our team beforehand.<br><br>For <strong>Morocco<\/strong>, an advance request by email is required. Special rates apply, with a limit of 300 km\/day and riding on paved roads only.<br><br><strong>Important:<\/strong> off-road use is not permitted under any circumstances.\"\r\n  },\r\n  {\r\n    \"cat\": \"general\",\r\n    \"q\": \"Can I give a motorcycle rental as a surprise gift?\",\r\n    \"a\": \"Of course. Make the booking with the rider\u2019s details (the person receiving the gift) and your own details as the purchaser. If you would like us to arrange something special, email <a href=\\\"mailto:info@triumphadventure.es\\\">info@triumphadventure.es<\/a>.\"\r\n  },\r\n  {\r\n    \"cat\": \"requisitos\",\r\n    \"q\": \"Which motorcycle licence do I need to rent from Triumph Adventure?\",\r\n    \"a\": \"It depends on the model:<br><br><strong>Larger-capacity motorcycles<\/strong> (Tiger 900\/1200, Scrambler 1200):<ul><li>Category A licence or European equivalent<\/li><li>Minimum age: 25<\/li><\/ul><strong>Smaller-capacity motorcycles<\/strong> (Tiger 660, Speed 400, Scrambler 400):<ul><li>Category A2 licence or European equivalent<\/li><li>Minimum age: 21<\/li><\/ul>Customers from outside the EU must have an <strong>International Driving Permit<\/strong>; without it, the motorcycle cannot be handed over.\"\r\n  },\r\n  {\r\n    \"cat\": \"requisitos\",\r\n    \"q\": \"Can someone other than the person named on the booking ride the motorcycle?\",\r\n    \"a\": \"No. The motorcycle may only be used by the rider named in the rental agreement. <strong>Additional riders cannot be added.<\/strong>\"\r\n  },\r\n  {\r\n    \"cat\": \"requisitos\",\r\n    \"q\": \"Which documents must I present when collecting the motorcycle?\",\r\n    \"a\": \"<ul><li>Valid national identity card or passport<\/li><li>Original driving licence (plus an International Driving Permit if you are from outside the EU)<\/li><li>Credit card (to register the insurance excess, with no initial charge)<\/li><\/ul>\"\r\n  },\r\n  {\r\n    \"cat\": \"reserva\",\r\n    \"q\": \"How do I book a Triumph rental motorcycle?\",\r\n    \"a\": \"Visit <a href=\\\"https:\/\/triumphadventure.es\/en\/motorcycle-rental\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">triumphadventure.es\/en\/motorcycle-rental\/<\/a>, then select your collection location, dates and time. Choose between:<ul><li><strong>Early-booking price<\/strong> (2\u20133% discount when booking more than 15 days in advance)<\/li><li><strong>Flexible rate<\/strong>: 50% when booking and the balance 15 days before collection<\/li><\/ul>Select insurance and extras, enter your details and confirm payment.\"\r\n  },\r\n  {\r\n    \"cat\": \"reserva\",\r\n    \"q\": \"Can I cancel or change my rental dates?\",\r\n    \"a\": \"<strong>Cancellations:<\/strong><table class=\\\"ta-table\\\"><thead><tr><th>Notice before the rental<\/th><th>Refund<\/th><\/tr><\/thead><tbody><tr><td>More than 30 days<\/td><td>50% of the amount<\/td><\/tr><tr><td>16\u201330 days<\/td><td>20% of the amount<\/td><\/tr><tr><td>15 days or less<\/td><td>No refund<\/td><\/tr><\/tbody><\/table><strong>Date changes:<\/strong> One change is permitted with at least 5 working days\u2019 notice, for new dates within the following 12 months. A surcharge of 20% of the original cost applies (minimum \u20ac100). Offers and promotions are non-refundable.\"\r\n  },\r\n  {\r\n    \"cat\": \"reserva\",\r\n    \"q\": \"Can I collect the motorcycle at one location and return it to another?\",\r\n    \"a\": \"Currently, collection and return must take place at the same location. If you need a different arrangement, email <a href=\\\"mailto:info@triumphadventure.es\\\">info@triumphadventure.es<\/a> and we will consider your request.\"\r\n  },\r\n  {\r\n    \"cat\": \"durante\",\r\n    \"q\": \"Does motorcycle rental insurance cover the side panniers and top box?\",\r\n    \"a\": \"<strong>No<\/strong>, the original Triumph side panniers and top box are not covered by our motorcycle rental insurance policies. As hard motorcycle luggage generally cannot be repaired after a fall or accident, the customer is responsible for paying the <strong>full replacement cost<\/strong> of any pannier or top box damaged during their trip.\"\r\n  },\r\n  {\r\n    \"cat\": \"durante\",\r\n    \"q\": \"What should I do if I have a problem during the rental?\",\r\n    \"a\": \"Contact our team on WhatsApp: <strong><a href=\\\"https:\/\/wa.me\/message\/7YENVIA4POJ3M1\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">+34 623 13 36 27<\/a><\/strong>.<br><br><strong>Mechanical breakdown:<\/strong> Stop the motorcycle in a safe place, switch off the engine and call us. We will arrange a solution.<br><br><strong>Accident with no injuries or third parties involved:<\/strong> Send us photos. If the motorcycle is working, you can continue; otherwise, we will send a recovery vehicle.<br><br><strong>Accident involving injuries or third parties:<\/strong> Call <strong>112<\/strong> first. Let us know as soon as you can.\"\r\n  },\r\n  {\r\n    \"cat\": \"devolucion\",\r\n    \"q\": \"What time must I return the motorcycle?\",\r\n    \"a\": \"At the time stated in your booking, with a <strong>30-minute<\/strong> grace period (please let us know on <a href=\\\"https:\/\/wa.me\/message\/7YENVIA4POJ3M1\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">+34 623 13 36 27<\/a>).<br><br><strong>Late return charges<\/strong> (example: Scrambler 400 at \u20ac75\/day):<table class=\\\"ta-table\\\"><thead><tr><th>Delay<\/th><th>Charge<\/th><\/tr><\/thead><tbody><tr><td>Up to 1 hour<\/td><td>No charge (courtesy)<\/td><\/tr><tr><td>1\u20133 hours<\/td><td>\u20ac37.50 (50% of the daily rate)<\/td><\/tr><tr><td>More than 3 hours<\/td><td>\u20ac75 (100% of the daily rate)<\/td><\/tr><tr><td>More than 24 hours<\/td><td>Full daily rate for each additional day<\/td><\/tr><\/tbody><\/table>\"\r\n  },\r\n  {\r\n    \"cat\": \"devolucion\",\r\n    \"q\": \"What do you check when I return the motorcycle?\",\r\n    \"a\": \"Our team will check:<ul><li>Return time<\/li><li>Distance covered<\/li><li>Fuel level (it must be the same as at collection)<\/li><li>Motorcycle condition: photos and damage inspection<\/li><\/ul><strong>Important:<\/strong> always report any damage that occurs during your rental. Failure to report damage will result in the full insurance excess being charged.\"\r\n  },\r\n  {\r\n    \"cat\": \"devolucion\",\r\n    \"q\": \"Can I keep damaged motorcycle parts or luggage if I pay their replacement cost?\",\r\n    \"a\": \"<strong>No<\/strong>, customers cannot keep damaged motorcycle parts. The amount charged for broken motorcycle accessories is <strong>compensation for damage to our rental fleet, not a sale<\/strong>. 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From \u20ac85\/day \u00b7 No deposit \u00b7 24-hour assistance. \ud83d\udccd Alhaur\u00edn de la Torre, M\u00e1laga \ud83d\udcb6 From \u20ac85\/day \u2705 No deposit \ud83c\udfcd\ufe0f 100% Triumph fleet All General Requirements Booking and payment During [&hellip;]<\/p>\n","protected":false},"author":106,"featured_media":12150,"parent":9975,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-13964","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Motorcycle Rental FAQ - Triumph<\/title>\n<meta name=\"description\" content=\"\ud83d\udc49 Frequently asked questions about motorbike rentals from Triumph. 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